Is someone hurt or in danger right now?
Or can you not keep the child away from the person?
1098Call 1098, the Child Helpline.
When you call
- Your state’s control room answers.
- Ask for the case number and write it down.
- By law, 1098 must pass a report of sexual abuse to the police.
- A district child protection team can come to the child. Tell them if the person lives there.
Will they know who I am? Do not count on staying anonymous. If you fear your family finding out, say so on the call.
Call 1098112Call 112 now.
112 sends the nearest police to make the child safe. The child’s account is taken later, gently.
Call 112If you have to use a shared phone, give 1098 a safe number and delete the call from the log. Ask them to call back only on the safe number. They may still call the number you used, so keep that phone with you tonight. The “Leave this page” link takes you to Google, but it does not clear your browser history.
Other doors
1098 · Child Helpline Any worry about a child’s safety, day or night.
112 · Emergency Hurt or threatened now, or you cannot keep the child away.
Any police station Must record a report of abuse, wherever it happened.
cybercrime.gov.in Sexual pictures or threats against a child online.
Child Welfare Committee, your district Decides on a child’s safety and care, alongside the police.
NCPCR POCSO e-Box A national complaint about abuse, as well as the police.
Tele-MANAS 14416 Free mental health help for you, day or night.
181 · Women Helpline For you, the adult, if you are not safe.
A legal aid group for women and children in your city Some can go with you to the police, and can be the child’s support person if the committee names them. Your District Legal Services Authority, or 15100, can tell you which groups work near you.
Questions parents ask
Which number should I call?
In India, call 112 if someone is hurt or threatened right now, or you cannot keep the child away from the person. For any other worry about a child’s safety, call 1098, the Child Helpline. You do not need to be sure. 112 sends the nearest police to make the child safe. The child’s account is taken later, gently.
For everything else, call 1098. The system is built so that 1098 passes emergencies to 112, and 112 passes child calls to 1098.
If you have not yet read it, see what to do first.
What happens when I call 1098?
1098, India’s Child Helpline (once called Childline), is answered by your state’s control room. Ask for the case number and write it down. By law, 1098 must pass a report of sexual abuse to the police. A district child protection team can come to the child. Tell them if the person lives with the child.
Read the full answerShow less
1098 is run by your state government, with a team in each district at the District Child Protection Unit (DCPU).
Also tell them if other children live there, and which number is safe to call back on.
If the person lives with the child, the Child Welfare Committee (CWC), a district panel that must make sure the child is safe and cared for, decides how to keep the child safe. It must weigh what the child wants. Read more on when the person lives with the child.
If no one answers, or no one comes and the child is in danger, call 112 or go to the nearest police station. Read what happens after a report.
Will they know who I am?
Do not count on staying anonymous. India’s Child Helpline picks up the caller’s number and location, and a sexual abuse report goes to the police. If you fear your family finding out, say so on the call. The law protects anyone who reports honestly, and no one may publish anything that identifies the child.
Read the full answerShow less
If you are worried about who will see the call, use a phone the person cannot check, such as a friend’s or a school phone. Under the POCSO Act, India’s law against the sexual abuse of children, a person who reports honestly cannot be sued or punished for doing so. The police and the court must keep the child’s name out of every public record.
This holds for you too. Do not post about it online or name the child, even to get help. The law protects the child’s identity from everyone, including family.
Can I go to the police directly?
Yes. In India, any police station must record it, even if the abuse happened somewhere else, and give you a free copy of the police report, called an FIR. If a station will not record it, post the details to the Superintendent of Police, or the Deputy Commissioner of Police in a big city, and keep the receipt.
Read the full answerShow less
If the officer delays, or wants to make enquiries first, say that the POCSO Act requires the police to write the report down, and that refusing to record it is an offence under the same law.
The police must give you the name and phone number of the officer who takes your report, and of their supervisor. You can go to the police unit for children (the Special Juvenile Police Unit, SJPU), or any police station.
If posting to the Superintendent of Police fails too, a Magistrate, who is a judge, can order the police to investigate.
If the person has influence in your area, go to another police station or call 112. A report at another station is sent on to the police where the abuse happened, and they handle the rest. Ask them in writing to arrange the later steps near your home. Read what happens after a Zero FIR. The Child Welfare Committee in your district is another door. You can also complain to the NCPCR POCSO e-Box or your state child rights commission, as well as the police, never instead of them.
To see what comes next, read the first few days.
What if it happened online?
Report it at cybercrime.gov.in, India’s cybercrime portal, under Women & Children Related Cybercrime, or to the police. Do not forward, copy or screenshot the images, and do not delete the chat or the account. Keep the phone as it is for the police. If someone demands money or threatens to share a picture, do not pay.
Read the full answerShow less
Do not share the images with anyone, even to get help. Report it today, and note the account name and link. 1098 can help you do it.
A threat to share a child’s pictures is abuse of a child, even when the person asks for money, so it goes to the same places: cybercrime.gov.in, the police or 1098.
You can read when a child’s photo is misused.
Who is allowed to report?
In India, anyone can report: a parent, teacher, neighbour, or the child. The law also requires anyone who knows or fears a child is being sexually abused to tell the police. A teacher must report even if the family will not, and telling the school is not enough. A child is never punished for telling, or for not telling.
Read the full answerShow less
A school head must report abuse by staff to the police. If the person lives with the child, tell 1098 or the police, so they can plan for it.
A child can call 1098 alone. The law protects every child under 18, whatever their gender. Read the law counts boys too.
If you were abused as a child and are now an adult, you can still go to the police. For most of these offences the law sets no time limit. If you want to talk to someone first, call Tele-MANAS 14416. Read why it can come years later.
Where can I find support for myself?
Tele-MANAS 14416 is the government’s free mental health helpline, day or night. Call it for your own distress. It is not a place to report. Students can call it too. If you are not safe either, call 181, the Women Helpline.
After a report, your family can ask for the support person, a person assigned by the Child Welfare Committee and paid by the government, who stays with your family through the police and court steps.
Sources
Which number should I call?
- MWCD, Child Helpline SOP, Mission Vatsalya, ss.3.5, 3.6(i), 3.7
- MHA, Emergency Response Support System (112)
- POCSO Act 2012, ss.19(1), 21(3), 22(2)
What happens when I call 1098?
- MWCD, Child Helpline SOP, ss.2, 3.7, 4(A)
- POCSO Rules 2020, rules 4(2), 4(4), 4(6) (Gazette copy)
- Childline India Foundation, transition note, Aug 2023 (archived copy)
Will they know who I am?
- MWCD, Child Helpline SOP, s.3.7
- POCSO Act 2012, ss.19(7), 23(2), 24(5), 33(7); BNS 2023, s.72
- Nipun Saxena v. Union of India, SC, 11 Dec 2018, para 43
Can I go to the police directly?
- BNSS 2023, ss.173(1), (2), (4), 175(3)
- Majlis, Where the Zero FIR falls short, 2 Nov 2026 (a proposal, not yet the law)
- POCSO Act 2012, ss.19(1), (2), 21(1), 44(1); POCSO Rules 2020, rules 4(1), 4(3)(a), 12(1)(f)
- Lalita Kumari v. Govt of UP, directions (CHRI)
- Juvenile Justice Act 2015, s.31(1); NCPCR, Lodge complaints
What if it happened online?
- cybercrime.gov.in (menu label checked in a browser, 8 Nov 2026)
- POCSO Act 2012, s.15(1), (2) as amended in 2019 (India Code); POCSO Rules 2020, rule 11(1), (3)
Who is allowed to report?
Where can I find support for myself?
- CBSE circular on Tele-MANAS, 22 Aug 2025
- Mission Shakti note (181)
- POCSO Rules 2020, rules 4(8), 4(9), 5(7)
- Majlis, The Role of a Support Person, 28 Feb 2026 (an organisation acting as support person)
Written by Kaaval, Kochi. Checked against the law in November 2026.