If a child tells you.
Believe the child. Keep them away from the person. Then call 1098, tonight or as soon as you safely can.
You do not need to be sure. Whoever you are to this child, you are doing the right thing by reading this. It is the same for a boy or a girl.
What to do tonight
- Stay with the child. Tell them you believe them, that it is not their fault, and that they did the right thing by telling.
- Never leave the child alone with the person, even for a minute. If they live with you, keep the child beside you tonight, and other children away from them.
- Do not confront the person, or tell them you know. Tell no one who might warn them. Let the police deal with them.
- Call 1098 before the child is next with the person, from a phone they cannot check, out of their hearing. Say if they live there, and give a safe number.
- Call 112 instead if anyone is hurt or threatened, or you cannot keep the child away from the person tonight.
What to say to the child
Say this
I believe you. Thank you for telling me.
This is not your fault, and you will never be in trouble for telling me.
I will only tell people who can help, and I will tell you what happens next.
Not this
Did uncle touch you there?
Never suggest a name or an act. Ask only what happened next.
Don’t talk about such things.
If this came out first, go back. Tell the child you have thought about it and you believe them.
I won’t tell anyone.
Do not promise secrecy. Promise to tell only people who can help.
What should I do first?
If a child in India tells you someone touched or abused them, stay calm. Tell them you believe them and that it is not their fault. Keep them away from the person they named, and do not confront that person. Then call 1098, India’s Child Helpline. If anyone is hurt or in danger now, call 112.
If you have to use a shared phone, give 1098 a safe number and delete the call from the log. Ask them to call back only on the safe number. They may still call the number you used, so keep that phone with you tonight. The “Leave this page” link takes you to Google, but it does not clear your browser history.
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Here is tonight, in order.
If you are a grandparent or another relative, tell the child’s parents tonight what the child said and that you are calling 1098, and ask them not to confront the person. If a parent might warn the person, or is the person, call 1098 first and do not tell them.
If the person is a teacher, tutor, van driver, uncle or cousin, the report still goes to 1098 or the police. Do not go to the school or tuition centre first, and do not let the school question the child.
On the call, also tell 1098 if other children live there or are taught or looked after by the person.
What do I say to the child?
Stay calm, even if you feel sick inside. Tell the child you believe them and thank them for telling. Say it is not their fault, even if they kept it secret or broke a rule. Do not promise secrecy, or promise what will happen to the person. Say you will get help, then call 1098, India’s Child Helpline.
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You could say I believe you. Thank you for telling me. Or This is not your fault, and you will never be in trouble for telling me. Part of you may not want to believe it. Say it to the child anyway.
There is one promise you can keep: I will only tell people who can help, and I will tell you what happens next. If the child is older, be honest that you have to tell people who can help, and ask what would make it easier for them.
Many of us grew up hearing don’t talk about such things. If that is what came out of your mouth first, or if you did not believe the child at first, go back to them. Tell them you have thought about it and you believe them. Read more about how a child actually tells.
Should I ask what happened?
Ask only enough to know the child is safe now. Use open questions like what happened next? Never suggest a name or an act, such as did uncle touch you there? Under India’s POCSO Act, the police, and usually a Magistrate, record the account gently, with you there. Do not ask the child to repeat it to family.
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POCSO is India’s law against the sexual abuse of children, and the Magistrate is a judge who writes down what the child says, in the child’s own words.
Do not record the child yourself. The police can record the statement on video. Do not question other children in the house, together or one by one. Each new round of questions adds another version of what happened.
Do write down what the child said, in their own words, with the date and time. Do not add to it or tidy it up, and do not show it to the child. Give it to the police.
The law says the police take the child’s account at home or a place the child chooses, by an officer out of uniform, a woman officer wherever possible. A parent or a person the child trusts can stay with the child.
A young child, or a child with a disability, may tell in pieces, or through play or drawing. That still counts. The child has a right to an interpreter or a special educator if they need one, so ask for one.
What if the person lives with us?
Keep the child beside you, and tell 1098 the person lives there. India’s Child Welfare Committee looks for a parent who acts to protect, and its rules make it weigh keeping the child with family. The police bring the child before it within 24 hours. It can still place the child elsewhere for a time, and that is reviewed.
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The Child Welfare Committee (CWC) is a district panel that must make sure the child is safe and cared for, and it must weigh what the child wants. It decides within three days, and must tell you if it is thinking of a children’s home or shelter. Read what happens at the committee.
Tell one other adult only if you are sure they will not warn the person. If you are unsure, call 1098 first.
If the family depends on this person’s income, there is some help with money after a report. None of it is quick or certain, and none of it replaces a wage. If you are not safe either, call 181, the Women Helpline.
Does the child need a doctor?
Medical care comes first and is free. In India, any hospital, government or private, must treat the child and cannot ask for an FIR first. Go today if the child is hurt, if it happened in the last three days, or if you are not sure when. If it was longer ago, go soon. The hospital will tell the police.
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An FIR is the First Information Report, the police report. A parent or a person the child trusts can stay with the child the whole time.
If the child might be pregnant, say so at the hospital. Time limits apply to every choice, so ask the same day. Read if the child is pregnant.
If the child can bear it, go before a bath. Keep the clothes they wore, each piece in its own paper bag if you have one. Do not wash them. If they are wet, let them dry in the air. Never force it, and never delay care for it.
The child, or you for a young child, can say no to any part of the examination. Saying no does not stop treatment. Do not photograph the child’s body, and do not check it yourself or let a relative do it.
A private hospital may send you to a government hospital for the examination, but it must still treat the child first. If a hospital refuses to treat the child, it is breaking the law. Go to the next one, or call 112.
A normal examination does not mean nothing happened. You can read what the examination involves before you go.
Who do I call?
In India, call 1098, the Child Helpline, for any worry about a child’s safety, even if you are not sure. Call 112 if someone is hurt or threatened now, or you cannot keep the child away from the person. By law, 1098 must pass a report of sexual abuse to the police.
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You can also call 1098 just to ask what will happen. Once you describe abuse, though, they must tell the police.
The law requires anyone who knows or fears that a child is being sexually abused to tell the police. The law protects anyone who reports honestly.
Read what happens when you call 1098, and what happens after a report.
What if the family wants it kept quiet?
Under India’s POCSO Act, a child’s safety is not a decision for the family, whoever the person is and whoever earns for the house. You do not need anyone’s permission to call 1098. A family protects its name by protecting its children. A POCSO case is not a family matter to be settled with money or a promise.
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Elders may say it will shame the house, or that it should stay at home. You can read more on when the family says keep it at home and why a family whispers.
Abuse at home is not rare. Majlis, a Mumbai legal aid organisation, says that in the rape cases it took on from April 2021 to September 2022, about 1 in 10 were by a father, stepfather or other close relative.
Tell only the people who must know. Do not share it in family groups. Do not post about it online or name the child, even to get help. The law protects the child’s identity from everyone, including family.
The child may still love the person. You can keep them safe without asking them to stop loving anyone.
What if the child takes it back?
Many children tell in pieces, and some take it back, often under pressure. That does not mean they lied. If it happens before you have called, still call 1098: in India the law covers a fear that a child is being abused, not only proof. Keep the child away from the person even after they take it back.
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Even if the child takes it back later in court, the case does not end on that alone. The court can still weigh other evidence, such as the doctor’s findings.
If you think someone has talked to the child about it, tell the police. If a support person has been named, tell them too. A support person is a person assigned by the Child Welfare Committee and paid by the government, who stays with your family through the police and court steps.
Keep the child’s days as normal as you can. Do not punish the child or keep them indoors as if they did something wrong. Read why it can come years later.
How do I look after myself?
Anger, guilt and confusion are normal, and none of this is your fault either. Looking after yourself helps the child too. In India, Tele-MANAS 14416 is the government’s free mental health helpline, day or night, and you can talk there about how you feel. It is not a place to report. If you are not safe, call 181.
If the child talks about hurting themselves, read what to do now.
Sources
What should I do first?
- POCSO Rules 2020, rule 4(2) and 4(4) (Gazette copy)
- MWCD, Child Helpline SOP, Mission Vatsalya, ss.3.6 and 3.7
- POCSO Act 2012, s.24(3)
- NSPCC, What to do if a child reveals abuse
- MoHFW, Medico-legal care for survivors of sexual violence (2014); CBSE circular on Tele-MANAS, 22 Aug 2025
What do I say to the child?
- NCTSN, What to Do If Your Child Discloses Sexual Abuse (2009)
- Stop It Now, What do I say to a child who talks about being abused?
- Arpan, What Parents Must Know About Child Sexual Abuse
- The News Minute, guide quoting Tulir and Enfold
- MoHFW, Medico-legal care for survivors of sexual violence (2014), p.18
Should I ask what happened?
- POCSO Act 2012, ss.19(4), 24, 25(1), 26(1) to (4), 33(5), 38; POCSO Rules 2020, Form-A
- BNSS 2023, s.183(6)(a)
- CSA Centre, How to respond when a child tells you
What if the person lives with us?
- POCSO Rules 2020, rules 4(4) to 4(7)
- Juvenile Justice Act 2015, ss.36(3), 37(1)
- Mission Shakti note (181)
- POCSO Rules 2020, rules 8 and 9(1); Mission Vatsalya Guidelines, s.4.1
- POCSO Act 2012, s.34(1)
Does the child need a doctor?
- BNSS 2023, ss.184(1), 397; BNS 2023, s.200
- POCSO Rules 2020, rule 6(3) to 6(5); POCSO Act 2012, s.27
- Medical Termination of Pregnancy Act 1971, as amended in 2021, s.3(2)
- MoHFW 2014, pp.20, 23 to 24, 29, 70, and “Formulating opinion”
Who do I call?
- MWCD, Child Helpline SOP, ss.1 to 3.7
- POCSO Rules 2020, rule 4(2); POCSO Act 2012, ss.19(1), 19(7), 24, 26
- cybercrime.gov.in; POCSO Act 2012, s.15 as amended in 2019 (India Code); POCSO Rules 2020, rule 11
What if the family wants it kept quiet?
- POCSO Act 2012, ss.19(1), 23(2); BNS 2023, s.72
- Nipun Saxena v. Union of India, SC, 11 Dec 2018, para 43
- Audrey Dmello, Majlis, in The Wire, 3 Oct 2022: Majlis’s Mumbai cases, April 2021 to September 2022; 772 of its 934 cases were children, and the 1 in 10 figure is for rape cases overall
- Ramji Lal Bairwa v. State of Rajasthan, 2024 INSC 846, paras 32 and 33; BNSS 2023, ss.359, 360
What if the child takes it back?
- CSA Centre; NCTSN (2009)
- HAQ, Access to Justice and Restorative Care (2018)
- POCSO Rules 2020, rules 4(8), 4(9), 5(7)
- BNS 2023, s.232 (threatening a witness)
- Bhagwan Singh v. State of Haryana, SC, 9 Dec 1975 (the evidence of a witness who turns hostile is not wiped out); MoHFW 2014 (medical evidence)
How do I look after myself?
Written by Kaaval, Kochi. Checked against the law in November 2026.